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1L JD Frequently Asked Questions

Below is a list of the most Frequently Asked Questions (FAQ) by our incoming JD students. Topics include orientation, financial aid, housing, and more. If there is a question that is not answered below, please do not hesitate to contact your admissions counselor for more information.
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    Orientation

    When is Orientation?

    Detroit Mercy Law's mandatory First Year Orientation has been scheduled for the week of August 15th. A schedule of events will be posted to the Orientation webpage when it becomes available.

    Do I have to attend Orientation?
    Yes, events are mandatory for every 1L student and attendance is taken.

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    Deposits

    How can I pay my commitment deposit?

    Via Mail

    You may pay your commitment deposit by submitting a check or money order in US funds payable to the University of Detroit Mercy. The payment should be mailed to the following address:

    Detroit Mercy Law
    Admissions Office
    651 E Jefferson Ave
    Detroit, MI 48226

    Online

    You may pay online using your credit card (Mastercard, Discover, American Express, and Visa) by accessing your account information through TitanConnect. A convenience fee of 2.75% will be added to your credit payment. 

    Instructions on how to pay your law tuition deposit online. 

    Is my deposit refundable?

    All commitment deposits are non-refundable.

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    Financial Aid/Tuition Payments

    Are there directions somewhere for accepting my award, setting up direct deposit, and other Financial Aid matters?
     
    Absolutely! The TitanConnect E-guide has directions on accepting your award, completing entrance counseling and master promissory notes, setting up direct deposit, obtaining proof of enrollment, making payments online, obtaining your federal PIN, viewing your account balance, and borrowing private loans.

    I received an email saying that my Financial Aid application is incomplete because I am missing "Terms and Conditions." What is this and how do I take care of it?

    The "Terms and Conditions" request goes on every student's file automatically when we receive a FAFSA to ensure that no one forgets to request the Terms and Conditions statement when your award is processed. You will be able to accept the Terms and Conditions once you have a financial aid award. It will be the third tab on the award screen.

    I went online and completed my Promissory Note(s) and/or Entrance Interview, but TitanConnect is still not showing that these documents have been received. Do I need to do these again?

    Probably not. The Federal Direct Loan Program will start transmitting 2016-17 documents to us on or after July 1. We expect to receive and post the bulk of the documents by July 15. If your TitanConnect account shows that those items are still missing after July 15, please contact the Financial Aid Office.

    When I went online to do my Promissory Note(s) and/or Exit Interview, I couldn't find the University of Detroit Mercy Law School on the schools list, just University of Detroit Mercy. Is that the one I should use?

    Yes. We process loans as one school, so the University of Detroit Mercy option is good for students on all campuses.

    When will I receive my financial aid refund?

    First-year students whose files are complete and whose credit has been approved (if receiving a Graduate PLUS loan) will begin receiving refunds sometime during orientation week or the first week of classes. Thus, students should be prepared to purchase books and have living expenses for at least those first two weeks of their law school experience.

    Students who change their enrollment or living status or who are receiving outside aid are reminded that they need to notify a Financial Aid staff member so that any necessary revisions may be made in a timely manner. Failure to notify the Financial Aid Office of changes may result in delays in refunds and/or changes in the refund amount.

    When is tuition due?

    Tuition is due by the first day of classes.

    How do I make a tuition payment?

    Students may make a payment on TitanConnect from a checking or savings account, as long as the bank is located in the US. Students may also make a payment on TitanConnect using a Visa, Mastercard, Discover, or American Express credit or debit card, but there is a 2.75% convenience fee to do so.

    Students with accounts at foreign banks may pay by paper check or money order (preferably in US funds) made payable to the University of Detroit Mercy. Checks and money orders not payable in US funds will have amounts adjusted according to the exchange rate in effect at the time of receipt by the University's bank. Checks and money orders should include the student's ID number and may be mailed to the Student Accounting Office, University of Detroit Mercy, 4001 W McNichols, Detroit, MI 48221, or brought into the Law School Student Service Center. The Law School Student Service Center does not accept cash; cash payments may be made in person only at the Student Accounting Office at the McNichols campus. The Student Accounting Office may also arrange to accept an electronic funds transfer from a student's or parent's bank account. Students may contact the Student Accounting Office at 313-993-1420 for more information about payments.

    Does Detroit Mercy have a payment plan?

    Yes. The University of Detroit Mercy uses Tuition Management Systems (TMS) to make monthly payment arrangements for students. There is a $60 fee (subject to change by TMS) for a full-year payment plan or a $44 per term fee for semester payment plans. The full-year payment plan usually begins in August and ends in May, allowing for ten monthly payments of the amount financed. There is no interest charged on the TMS plan.

    Students may learn about the TMS plan by visiting their website or by calling 1-800-722-4867. While TMS accepts credit cards, there is a convenience fee to do so. We therefore recommend making the payments by check or money order.

    More information about the TMS plan will be forwarded to students over the summer.

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    Email & TitanConnect

    Is there a TitanConnect tutorial that I can view?

    Yes! The IT department has a comprehensive list of TitanConnect instructions on their website.

    I'm locked out of my TitanConnect! How can I reset my password?

    You will need to contact the IT Helpdesk at 313-993-1500 for assistance. Please note that you will need your student ID number.

    Can I forward my Detroit Mercy student email to my phone?

    Instructions on how to forward your student email to a mobile device can be found here.

    Once I've been registered, how do I view my schedule in TitanConnect?

    To view your schedule, log in to TitanConnect.  Then click TitanConnect Self-Service > Student > Registration > Student Detail Schedule > Select Term: "Fall 2016."

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    Registration/Student Schedules/Books

    How do I register for my 1L classes? What courses will I be taking?

    The Admissions Office registers all 1L students for their classes beginning in mid-July. Once you have been registered, your class schedule will be available in TitanConnect.

    Once I've been registered, how do I view my schedule in TitanConnect?

    To view your schedule, log in to TitanConnect. Then click TitanConnect Self-Service > Student > Registration > Student Detail Schedule > Select Term: "Fall 2016."

    When and how do I buy my books?

    You may check the status of your book lists using Detroit Mercy Law's Barnes and Noble Bookstore's website. Please note that you will need your course schedule, which is available in TitanConnect. Many professors also post their book lists in TitanConnect.

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    Official Transcript

    Where do I send my official undergraduate transcript?

    The American Bar Association (ABA) requires that all accredited law schools receive an official transcript from a first year student's undergraduate degree-granting institution before that student begins classes. The transcript included in your Credential Assembly Service Report from LSAC does not fulfill this ABA requirement. Please have your undergraduate degree-granting institution send an official transcript that includes the date your degree was granted to the following address:

    Detroit Mercy Law
    Admissions Office
    651 E Jefferson Ave
    Detroit, MI 48226

    The transcript must be mailed directly from the undergraduate university. Electronic and/or student issued copies cannot be accepted.

    What if my transcript won't be ready by the deadline?

    If your transcript will not be ready by the due date listed in your admission letter, please contact Eric McCloud to arrange an alternate deadline.

    I just graduated this spring, how do I know my degree has been posted to my transcript?

    Many schools have an option to hold the transcript request until the degree has been posted. Please look for "Hold for Degree" or similar language on your transcript request form.

    How will I know my transcript has been received?

    The Admissions Office will email you to confirm that your official transcript has been received.

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    Password Unlock and Reset Procedures

    Forgot Your Password?  Use the Self-Service Password Reset Feature

    If you forgot your TitanConnect password, click on the “Forget Password?” link just below the “Login” button. You will be prompted to answer your security questions.  Watch a video demonstration on using the password reset feature. 

    If you forgot your Email (Office 365) password, click on the “Can’t access your account?” link just below the “Sign in” button.  You will be prompted to reset your password using your alternate email, phone, or security questions. 

    You Remember the Password, but the Account is Locked or Expired

    TitanConnect accounts lock after five invalid login attempts and expire after a year of inactivity.  To have your account re-enabled, the ITS Help Desk simply needs your username or your T Number.  No proof of identity is needed.  Contact the ITS Help Desk at helpdesk@hd.udmercy.edu or 313-993-1500 or visit the ITS offices on the second floor of the Fisher building on the McNichols campus. 

    Still Unable to Login?  A password reset is required

    If you do not remember your password and are unable to use the password reset feature, the ITS Help Desk will need one of the following to verify your identity:

      1. A government issued photo ID may be shown to the ITS Help Desk staff on the second floor of the Fisher building on the McNichols campus. 
      2. A selfie including a government-issued photo ID and a piece of paper stating today’s date may be emailed to helpdesk@hd.udmercy.edu.  The photo must clearly show your face, your name and picture on your ID, and the piece of paper with today’s date. Access instructions on how to send an encrypted (secured) email.
      3. A government issued photo ID may be shown over a Skype video call with the Help Desk.  To contact the Help Desk, search the Skype Directory forhelpdesk@udmercy.edu.

    Additional Information

    • Passwords cannot be reset on behalf of another person. 
    • For security purposes, University password policies require passwords to be changed every 90 days. 
    • For more information on Detroit Mercy accounts and login information, please visit:www.udmercy.edu/about/its/access/accounts

     Password Sharing Reminder

    Passwords are an essential component of securing your online presence.  As a reminder, ITS nor anyone at the University will request your password.  If anyone does, please respectfully decline to share your password.

    ITS

    Visit the ITS Website at:  www.udmercy.edu/about/its/

    Create a Help Desk Ticket, Explore the Knowledge Base, and Access Downloadable Software at: hd.udmercy.edu

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    Housing

    What housing options are available?

    Detroit Mercy Law does not have on-campus housing. However, a list of local apartments is available on our website. If you have housing questions, please contact Barbara Stockwell-Buslepp.

    Can you provide assistance with finding a roommate?

    On our admitted student website, we do have a roommate matching service. You may either search current listings or submit your own. Please note that you must be logged in (using your TitanConnect username and password) to the Detroit Mercy Law website to view the service.

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    Parking

    Where do I park as a 1L?

    First year parking is at Christ Church. Entering students begin to utilize this lot during Orientation. Directions to Christ Church can be found here.

    What is the cost to park?

    The parking fee is $400 for the academic year (Fall, Spring, and Summer) and will be billed to your student account.

    How do I pre-register for parking?

    You can pre-register for parking by e-mailing Eric McCloud. The parking fee will be added to the student accounts of those who request parking. Permits can be picked up during Orientation.

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    JD International Students

    How do I apply for my I-20 visa?

    Stephanie Winbigler from the Admissions Office will contact our incoming 1L JD and Dual JD students in late-May to start the I-20 process. For specific questions, please contact Stephanie Winbigler at 313-596-9841.

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    Miscellaneous

    How do I obtain a locker?

    The Student Bar Association (SBA) coordinates all locker assignments. During the first few weeks of school, they will send email announcements on how to reserve your locker. The price for a locker rental is TBD for the upcoming academic year (Fall, Spring, and Summer) and students must provide their own locks. For your reference, the fee for the 2015-16 academic year was $15.

    Are there any fitness facilities I may use?

    Absolutely! As a University of Detroit Mercy student, you have access to the Student Fitness Center on the McNichols Campus. Fall and winter intramural sports are also available.

    What health insurance options are available?

    The University of Detroit Mercy strongly recommends that each student have health insurance. For this reason, student health insurance plans are available through Collegiate Insurance Resources.

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